frequently asked questions (FAQ)
Yes, we have more than 5 outlets and an online store in Pakistan. Good news for our valued customer that we ship worldwide. Alḥamdulillāh
No, we are an independent entity with no administrative links whatsoever with any organization.
These are based on the actual shipping weight, your location, and the shipping method you select. We do not have a fixed per item charge.
It varies by your location and the shipping method you choose. Approximate shipping times are indicated on the shipping method selection page. However, individual packages may take more or less time than indicated. Normally cheaper shipping method (Media mail) is both slow and more variable. Of course, these are in addition to the order processing time, which is 2-4 days for most orders. Ramadan orders might take more days to deliver or reach.
If your order is being shipped to outside of Pakistan, customs duties or other charges may apply based on the laws of that country. In that case you will be responsible for paying them.
We accept bank transfers and money grams in US dollars and Pakistani Rupees.